Sometimes you may want to return an order.
Perhaps because you don't like the product after all, or perhaps there is another reason
why you do not want the order after all. Whatever the reason, you
have the right to cancel your order up to 14 days after receipt without giving a reason.
You will have another 14 days after cancellation to return your product
return. You will then receive a full order amount including shipping costs
credited. Only the return costs from your home to the webshop will be
for your own account. If you make use of your right of withdrawal, the
product with all delivered accessories and - if reasonably possible - in
original condition and packaging to the entrepreneur. To
exercise this right, please contact us at firstname.lastname@example.org. We will then refund the
amount due within 14 days after notification of your return
refund provided the product has already been received back in good order.
Should the product be damaged or the packaging damaged more than
necessary to try the product, we may pass on this depreciation in the value of
the product to you. So please treat the product with care and
ensure that it is properly packed in case of a return.
Products can be
Before returning the order,
please contact us first via email@example.com.